Immigration and Travel Executive
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Locations: Abuja, Lagos and Rivers
Employment Type: Full-time
About The Job
This job role is in the travel industry and we are looking for dedicated professional to help drive the service objectives of the organization.
Responsibilities
- Counsel & process clients for Permanent Residency, business/Work Permit, and all type of visa for various destination and countries.
- Support and guide all customers with their queries such as Passport, Visa & Immigration advisory.
- Resolve customer issues and complaints in a creative and timely manner to maintain trust.
- Liaise with the broader Operations team to ensure customer resolution and satisfaction.
- Relate with partners to find the best solution for our clients.
- Prepare and co-ordinate itinerary (both Lagos and out-of-station) on behalf of expatriate clients as may be required.
- Process immigration requirements associated with the various requests.
- Keep clients’ up-to-date record on expiry dates of visas, quotas, CERPAC, passports etc.
- Prepare and send out weekly reports to clients on the status of their expatriates.
- Prompt and accurate processing of visa requests in accordance with embassy policy.
- Ensure proper correspondence with clients and provide prompt update/feedback on information regarding client transactions.
- Promptly handle E-passport requests from clients.
- Drive sales, handle basic administration and activity reporting.
- Any other assigned duties.
Requirements
- HND / BSc Degree in international relations or related field
- 2+ years in the Immigration & travel industry.
- Proficiency in Immigration law is a prerequisite
- The Candidate should be proficient in the English Language.
- Customer-oriented approach and exemplary sales skills
- Ability to manage crises and emergencies within and outside working hours
Application Closing Date
31st October, 2024.
How to Apply
Interested and qualified candidates should send their CV to: jobs@choicetalents.com.ng using the Job Title as the subject of the mail.