HR Product Specialist

About the company

Background Standing at the forefront of HR (Human Resource) techinnovation, our mission is to redefine how organizations manage their workforce. Our flagship platform, PayAdvisorMobile®, is an enterprise-grade HRMS designed to empower teams by streamlining operations, automating workflows, and driving data-backed decisions through intuitive, AI-assisted features. Discover more at www.payadvisormobile.com.

Your tasks

• Grow in HR regulatory and operational knowledge to assist in product-managing PayAdvisorMobile®.
• Provide consulting, training and application support to clients.
• Execute software testing procedures to guarantee high-quality product releases.
• Engage relevant stakeholders for feedback with a strategic focus on enhancing the company's product offerings, particularly PayAdvisorMobile®
• Provide support to business development team in the HR subject matter consulting with product demonstrations whenever required.
• Provide support to marketing team in outreach initiatives for new product features via email campaigns, social media marketing and online masterclasses.

Requirements

Job Requirements

• Subject Matter / Domain Knowledge– Have adequate knowledge and experience in HR rules and regulations for the Singapore context.
• Tech-savvy– A digital native who is comfortable with navigating and using web-based systems and mobile apps.
• Good Communicator – Able to communicate (spoken and written) confidently, explain things clearly and negotiate for win-win outcomes.
• Good Presenter – Able to present concepts, ideas, processes and regulations clearly to internal and external stakeholders.
• Organized & Proactive – Takes initiative, stays on top of tasks, and meets deadlines.
• Team Player – Works and teams well with all levels of stakeholders.
• Analytical– Able to suggest solutions to issues encountered and improvements to product based on feedback received.

• Support & Training - Experience in software support and training.
• Account Management - Some experience in client/account management will be an advantage.
• Sales Support - Some experience in sales support and marketing will be an advantage.
• Qualifications / Certifications - HR qualifications is an advantage.

What we offer

Top Reasons to Work with Us

• Be Part of a Company with Strong Local Presence and Efficient Local Workforce: Join a team of experienced professionals in software development and project delivery, accompanied with subject matter experts, to provide and manage industry-proven solutions to enterprise clientele, generating unparalleled client satisfaction.
• Career Growth Opportunities: Gain deep functional and operational knowledge in HR and any other relevant subject matter areas while building a strong network within industries that our solutions are deployed in.
• Be Part of the Equation:_“You are not one of many – you are a unique valued contributor who grows with the company.”_