IT Support Engineer (5 Days/Central/Up to $4,000)

💻 IT Support Engineer (L1 / L1.5)

📍 Singapore | 💼 Permanent | 🏢 In-House

🚀 Join Our IT Team

Are you a hands-on IT professional who enjoys solving problems, supporting users and getting involved with infrastructure ?

We’re looking for an IT Support Engineer (L1/L1.5) to join our team and provide IT support to approximately 100 users . This is more than just a helpdesk role — you’ll also get exposure to servers, networking and day-to-day IT infrastructure .

🔧 What You’ll Do

• Provide L1/L1.5 support for hardware, software, Microsoft 365, network and system issues .
• Set up and maintain laptops, desktops, printers and other IT equipment.
• Manage user accounts, access rights and onboarding/offboarding.
• Troubleshoot LAN, Wi-Fi, VPN and connectivity issues .
• Perform server monitoring, maintenance and troubleshooting .
• Support Windows Server and Active Directory administration.
• Work with external vendors to resolve technical issues.
• Maintain IT assets, documentation and support records.

👨‍💻 What We’re Looking For

• Diploma in IT, Computer Science or a related field .
• 2–4 years of IT support / infrastructure experience .
• Experience supporting users in an in-house or corporate environment .
• Good knowledge of Windows, Microsoft 365, networking and hardware troubleshooting .
• Basic experience with Windows Server, Active Directory and server maintenance .
• Strong troubleshooting and problem-solving skills.
• A proactive, service-oriented attitude and willingness to learn.

🌟 Why Join Us?

If you’re looking to grow beyond traditional desktop support and gain broader exposure to IT infrastructure, servers and networking , this role offers an excellent opportunity to develop your technical skills in a hands-on environment.

Thank you for your interest in this position, and we wish you every success in your job search.

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