Operations manager, restaurant
Education:
Bachelor's degree.
Work setting:
Urban area. Relocation costs not covered by employer. Retail business. Restaurant and food service. On-site customer service. Food service establishment. Bar.
Tasks:
- Analyze budget to boost and maintain the restaurant's profits.
- Develop budget to determine cost of food, ingredients, alcohol, kitchen and cleaning supplies.
- Evaluate daily operations .
- Modify food preparation methods and menu prices according to the restaurant budget .
- Monitor staff performance .
- Plan and organize daily operations.
- Recruit staff.
- Set staff work schedules.
- Supervise staff.
- Train staff.
- Balance cash and complete balance sheets, cash reports and related forms.
- Conduct performance reviews.
- Cost products and services.
- Enforce provincial/territorial liquor legislation and regulations.
- Organize and maintain inventory.
- Ensure health and safety regulations are followed.
- Negotiate with clients for catering or use of facilities.
- Participate in marketing plans and implementation.
- Leading/instructing individuals.
- Address customers' complaints or concerns.
- Provide customer service.
- Manage events.
- Maintain inventory of supplies.
- Report information to supervisor.
Supervision:
5-10 people.
Certificates, licences, memberships, and courses :
- Serving It Right Certificate.
- Safe Food Handling certificate.
- Food Safety Certificate.
Transportation/travel information:
Valid driver's licence.
Work conditions and physical capabilities:
Fast-paced environment. Work under pressure. Repetitive tasks. Attention to detail. Combination of sitting, standing, walking. Standing for extended periods.
Personal suitability:
- Dependability.
- Excellent oral communication.
- Flexibility.
- Organized.
- Team player.
- Ability to multitask.
Screening questions:
Do you have experience working in this field?.
Employment terms options:
Evening. Shift. Flexible hours.
Experience:
3 years to less than 5 years.
Employment terms options:
Night. Day. Weekend.
Health benefits:
- Dental plan.
- Disability benefits.
- Health care plan.
- Vision care benefits.
Financial benefits:
Gratuities.
Other benefits:
- Other benefits.
- Paid time off (volunteering or personal days).
- Team building opportunities.