Customer Advisor

Swedish speaking

Work tasks:  Offer excellent customer support via phone, e- mails, and chats for our main brands: Bosch, Siemens, Gaggenau and NEFF  Communication with other departments like logistic, billing, planning and transportation  Order creation for both services and products  Handle various customer requests with the help of user manuals, websites and our internal product information systems  Provide information about products and services and support customers with purchase decisions  Identify the technical or delivery problems or user issues, determine the cause, and offer the best solutions

We offer:  Opportunity to work in a successful company with high quality brands  Exciting and challenging work with a very supportive team  Home office possibility, however, office presence 60% required  An annual bonus and health benefits  Profound training and strong support throughout the daily work  Working time from Monday to Friday during office hours

Other requirements:  You are service-minded, enjoy helping people and possess a caring attitude towards customers  You can multitask in a fast-paced environment and have quick self-sufficient thinking  You have worked in customer service before  You are fluent in Swedish (verbal and written)  You can communicate in English  Work experience in call center would be an advantage We would like to welcome you in our team!

Option to work from home: Yes