Hotel front desk clerk

Education:

Secondary (high) school graduation certificate.

Work setting:

Hotel, motel, resort.

Tasks:

• Register arriving guests and assign rooms.
• Process group arrivals and departures.
• Take, cancel and change room reservations.
• Provide information on hotel facilities and services.
• Provide general information about points of interest in the area.
• Process guests' departures, calculate charges and receive payments.
• Follow emergency and safety procedures.
• Clerical duties (i.e. faxing, filing, photocopying).

Work conditions and physical capabilities:

• Attention to detail.
• Fast-paced environment.
• Standing for extended periods.

Personal suitability:

• Client focus.
• Organized.
• Reliability.
• Team player.

Experience:

No experience (will train).

Support for youths:

• Offers on-the-job training tailored to youth.
• Offers mentorship, coaching and/or networking opportunities for youth.
• Provides awareness training to employees to create a welcoming work environment for youth.