Store Manager

Job Summary

Oversee daily store operations and lead a team to deliver excellent customer service and drive sales growth in a beauty, aesthetics, or wellness retail environment.

Responsibilities

• Oversee daily store operations to ensure smooth and efficient business performance
• Manage and supervise beauty therapists, service staff, and other team members to maintain high service standards
• Deliver excellent customer service and maintain high customer satisfaction through proactive engagement
• Drive sales growth by implementing effective sales strategies and promotional activities aligned with business goals
• Monitor store revenue, expenses, inventory, and service quality to optimize profitability and operational efficiency
• Handle customer feedback, complaints, and service recovery professionally to uphold brand reputation
• Recruit, train, motivate, and evaluate staff performance to build a high-performing team
• Ensure compliance with company policies, hygiene standards, and workplace procedures to maintain a safe and professional environment

Preferred competencies and qualifications

• Relevant experience in store management, preferably in the beauty, aesthetics, or wellness industry
• Strong leadership, communication, and customer service skills demonstrated through team management and customer interactions
• Good business sense with the ability to achieve sales targets and manage overall store performance
• Excellent problem-solving and team management abilities to address operational challenges effectively
• Customer-oriented, responsible, and able to work in a fast-paced environment

Other Information

Benefits

• Competitive salary
• Career growth and development opportunities
• A professional and dynamic working environment