Front Office

Responsibilities:

• Welcome and assist guests in a warm and professional manner
• Handle incoming calls, messages, and emails
• Manage front desk operations and daily administration
• Coordinate with internal teams (sales, marketing, operations)
• Maintain customer and partner data
• Support scheduling, meetings, and basic reporting

Requirements:

• Minimum 1 year experience in Front Office / Admin / Customer Service
• Good communication skills in English & Bahasa Indonesia
• Well-groomed, friendly, and professional attitude
• Organized, detail-oriented, and able to multitask
• Proficient in Google Workspace / Microsoft Office

Skills: Customer Service, Conference Reception, Hotel Reception, Problem Solving, Customer Engagement, Restaurant Reception, Reception Consultation, Scheduling, Microsoft Office