Technical Sales Engineer (DUCTWORKS)

Badr and Asfour is the Egyptian company for Central Ventilation Systems (CVS) established in El-Minya, Egypt. This company has expertise in providing HVAC solutions in the Middle East and Africa region. It takes pride in manufacturing and delivering certified ventilation products, including air distribution, air control, air movement, and passive fire protection.

Under the guidance and supervision of the CFO/Manager Sales Technical Office, the Technical Sales Engineer (Duct Works), will be part of the sales technical office operations team for Duct work. He/she will liaison with the sales front office on the technical side and work on the following (but not limited to):

KEY RESPONSIBILITIES

1. Quotation and Submittal Preparation:

• Prepare quotations for ductwork for customers in different regions (UAE, KSA, Kuwait, Egypt, Oman etc) using ERP systems and Costing sheets.
• Create OERs (Order Evaluation Requests) for inquiries without a Purchase Order.
• Prepare Order Acknowledgements.
• Generate Sales Orders for all products in ERP systems.
• Prepare submittals, including calculations and schedules.

1. Technical Support and Sales Assistance:

• Provide technical assistance to clients when required.
• Assist the Sales Team with selections, technical support, and follow-up on quotations.
• Prepare quotations, compliance statements, and technical submittals for ductwork.
• Monitor order processing requests and manage incoming drawing requests.
• Prepare AutoCAD Tag Drawings and tag lists for various stages of production.
• Use company’s software to ensure compliance with client drawings and sizes of the duct.

1. Quantity Verification and Reporting:

• Verify quantities for OPRs (Order Processing Requests) in accordance with relevant clients LPOs.
• Provide approximate values for each OPR in the ERP.
• Create OPRs for ductwork.

1. Client Communication and Coordination:

• Maintain effective communication with clients through visits, emails and phone calls.
• Assist clients with their orders, deliveries, and required project documents.
• Acknowledge client feedback and relay it to the team leader and management.

1. Order and Project Management:

• Handle client and internal documentation efficiently.
• Ensure that client and project deadlines are met.
• Monitor order processing requests and manage incoming drawing requests.
• Prepare AutoCAD Tag Drawings and tag lists for various stages of production

1. Cross-Functional Coordination:

• Maintain effective communication and closed coordination with Finance, Production, and Logistics and other relevant departments.
• Collaborate with senior management regarding costing approvals for all projects.
• Collaborate with the Operations Head on quality issues and technical feedback.

Bachelor’s degree in Mechanical Engineering, Production Engineering, or a related technical field .

2–5 years of experience in estimation, sales support, technical sales, or order processing.

Minimum 2 years of hands-on experience in Ductwork Estimation, Technical Sales Support, or Order Processing within the HVAC industry is mandatory.

Good knowledge of HVAC ductwork, duct fabrication, materials, dimensions, and technical drawings .

Experience in preparing quotations, costing sheets, technical submittals, compliance statements, and order documentation .

Good working knowledge of AutoCAD and the ability to read and interpret engineering drawings.

Experience using ERP systems for quotations, sales orders, OPRs, order processing, and related transactions.

Good Excel skills , particularly for costing, quantity verification, calculations, and reporting.

Strong communication and coordination skills with clients, Sales, Finance, Production, Logistics, and other departments .

Good English communication skills , especially in reading and writing emails and understanding technical/commercial documents.

Strong attention to detail, analytical skills, and the ability to work under tight deadlines and manage multiple projects simultaneously .