TRAVEL INFORMATION AND RESERVATION OFFICER.
Key Responsibilities:
Assist clients with travel inquiries and bookings
Provide detailed information on destinations, packages, and services
Manage reservations and handle customer requests efficiently
Collaborate with team members to ensure a seamless customer experience
Stay updated on travel trends and company offerings
Qualifications:
2 to 3 years’ experience.
Travel and Tourism certification (IATA Qualification)
High school diploma or equivalent (required)
Bachelor’s degree in Hospitality, Tourism, Business, or related field (preferred)
Competencies and Skills:
Excellent communication and interpersonal skills
Strong organizational abilities and attention to detail
Problem-solving skills with a customer-centric approach
Ability to work under pressure and manage multiple tasks
Proficiency in reservation systems and MS Office
Familiarity with travel software (e.g., Amadeus, Sabre) is a plus
A love for travel and helping others plan their dream trips!
How to Apply:
All applications will be received and reviewed through the BrighterMonday Portal by clicking on the 'Apply Here' section