CUSTOMER SERVICE ASSISTANT

The Customer Service Assistant is responsible for managing end-to-end order operations, including purchase order processing, order fulfillment coordination, customer inquiries, and account servicing. The position ensures accurate and timely processing of customer orders through the company's ERP system and EDI platform while maintaining effective communication and coordination with Sales, Customer Service, Logistics, Warehousing, and other internal departments.

Qualifications/Requirements:

• Graduate of Allied Science or any business-related course
• Fluent in English

• 1 to 2 years of customer service experience
• Knowledgeable in end-to-end order processing, purchase order management, order fulfillment, and customer account servicing

• Proficient in Microsoft Office applications, particularly Excel, Outlook and Word
• Familiarity with ERP systems, EDI transactions and order management processes is an advantage

• Good written and verbal communication skills
• Fresh graduates are welcome to apply

Remarks: Applications may be sent to:

Ms. Monina Sharlene Diga

diga.kr@arkray.co.jp

Company/ Employer Name of foreign national intending to apply for the position

ARKRAY Industry West, Inc.

Main Avenue Corner 3rd St. CEZ

Rosario, Cavite

Nature of business: Manufacturing