Lead Account Technology Strategist
The Account Technology Strategist (ATS) is a critical role focused on delivering enterprise-grade solutions for our enterprise accounts. This role will assure customers derive the maximum business value from their InfoScale investment. Key Responsibilities Enterprise Account Support and Technical Engagement : Serve as the Lead ATS working directly with the Global Account Manager (GAM) to support and expand Infoscale footprint on assigned Global Financial Accounts.
Global System Integrators (GSI) Ecosystem Integration : Serve as an ATS specialist working directly with GSI technical teams. This includes planning and delivering training, enablement sessions, and technical deep dives for partners like HCL and TCS.
Technical Engagement & Enablement: This role will work directly with the customers’ and GSI’s technical teams. This includes technical workshops, planning and delivering training, enablement sessions, and technical deep dives.
Architecture Review and Health checks: assess the customer’s currently deployed InfoScale technology architecture in order to provide feedback if the InfoScale technology is being used in the most efficient manner. Assessment of the implementation of InfoScale, from a deployment configuration aspect, to ensure it aligns with InfoScale implementation best practices.
Solution Strategy: Provide deep technical presentations and lead discussions on InfoScale's value propositions in critical areas such as:
Application-level resiliency
VMware Exit strategies (focusing on RedHat Open Shift and other hypervisors)
Cyber Resiliency and AI-Powered Ransomware Recovery
InfoScale's role in Modern Kubernetes Infrastructure, including K8s and KubeVirt
Project Initiation Support : Engage and advise the customer in establishing the project architecture and project plan when onboarding Infoscale on additional workloads and use-cases. This can include initial deployment on Infoscale on customer’s environment.
Business Alignment & Outcomes: Understand business needs beyond just technical capabilities, helping the GAM and customers define InfoScale Value outcomes and identifying new workloads and use-cases.
Travel: When required
Required Technical Skills and Experience Deep and in-depth technical knowledge of the InfoScale Resiliency portfolio.
Expertise in InfoScale core technical solution frameworks and storage foundation basics.
Strong practical understanding of High Availability (HA) and Disaster Recovery (DR) concepts, including Global Cluster Option and DR Fire Drill demos.
Familiarity with Security and Performance aspects, including a focus on real-time detection and continuous protection.
Experience with the technical fit and functions of InfoScale within various deployment models.
Understanding of hyperscaler cloud platforms and the solutions InfoScale provides.
Qualifications At least 15 years of technical experience in the Banking and Financial Services Industry.
At least 10 years of relevant professional experience working in Singapore, with demonstrated knowledge of Singapore's business environment, regulatory requirements, and local market practices.
Must have hands-on experience in Infoscale.
Must be able to work with Global System Integrators and strategic partners.
Recognized subject matter expert.
Ability to manage large projects or processes.
Coaches, reviews, and delegates work to lower-level employees.
Proven track record of meeting operational targets with major impact on department results.
Deep knowledge of job area, typically obtained through advanced education combined with experience.
Viewed as having a specialty within discipline; broad knowledge of project management.
University Degree or equivalent experience, with a minimum of 8 years of prior relevant experience.