supervisor, social services program officers

Education:

No degree, certificate or diploma.

Work setting:

• Community service organization.
• Associations and non profit organizations.
• Supervision.

Tasks:

• Analyze data .
• Assess demographic developments.
• Assess social developments.
• Develop social programs.
• Report on implications for housing and related social policy.
• Supervise professional and support staff and students.
• Plan and co-ordinate social services.
• Conduct research.
• Compile and interpret statistics on social issues and policy research.
• Supervise staff or team.
• Prepare proposals.
• Prepare funding and grant applications and proposals.
• Plan and manage budgets.
• Manage finances or budget.
• Evaluate social programs.
• Develop marketing and communication plans.
• Develop risk management plans.
• Develop and implement business plans.
• Develop and manage programs and services.
• Develop and administer policies and programs.
• Conduct performance evaluations and appraisals.
• Prepare reports.
• Supervise and co-ordinate activities of workers.
• Prepare reports for senior management.
• Evaluate the delivery of social and community service programs.
• Direct the delivery of social and community service programs.
• Develop action plans .

Supervision:

• 11-15 people.
• Staff in various areas of responsibility.

Security and safety:

• Vulnerable sector check.

Transportation/travel information:

• Own transportation.
• Own vehicle.
• Travel expenses paid by employer.
• Valid driver's licence.

Work conditions and physical capabilities:

• Work under pressure.
• Tight deadlines.
• Fast-paced environment.
• Attention to detail.
• Large caseload.

Personal suitability:

• Accurate.
• Client focus.
• Dependability.
• Efficient interpersonal skills.
• Excellent oral communication.
• Excellent written communication.
• Flexibility.
• Initiative.
• Interpersonal awareness.
• Judgement.
• Organized.
• Reliability.
• Team player.
• Values and ethics.

Screening questions:

• Do you have experience working in this field?.

Experience:

• 2 years to less than 3 years.

Health benefits:

• Dental plan.
• Health care plan.
• Vision care benefits.

Financial benefits:

• Group insurance benefits.
• Life insurance.
• Pension plan.

Other benefits:

• Free parking available.
• Learning/training paid by employer.
• Other benefits.
• Paid time off (volunteering or personal days).
• Wellness program.