Chăm sóc khách hàng tiếng anh - Onsite Q12 - 5 days/week

• Receive and process customer requests via phone, email, chat and text messages.
• Support customers with issues related to the following areas: travel, banking, e-commerce, airline tickets, etc.
• Provide accurate information about products/services, policies, terms of use.
• Guide customers to handle changes, refunds/cancellations of services, complaints.
• Ensure the best customer experience, respond quickly and professionally.
• Update special situations to management when necessary.
• Work in one of the following languages: English, Japanese, Korean or Chinese, depending on the assigned project.

Candidate requirements

• High school graduate or higher.
• Proficiency in one of the following languages:

+English - Projects on travel, airline tickets, banking. (Nightshift 24/7)

Benefits Income:

• Specifically:

+Candidates using English: Average total income from 10,000,000 - 13,000,000 VND/month (Including basic salary from 7.5 million - 8 million + Allowance + KPI).

Attractive benefits:

• Full insurance (social insurance, health insurance, unemployment insurance).
• 24/7 accident insurance.
• 13th month salary.
• Annual leave
• Annual health check-up.
• International, professional, modern working environment.
• Clear promotion opportunities, in-depth training.

Skills: Classroom Management, Teaching, Lesson Planning, Communication Skills, Teamwork, Customer Service, Language Teaching, Student Counseling