Security Managed Services Specialist

Experience and Responsibilities

Experience in incident response plan and knowledge in SOC policy, process, and procedure. Create and develop cybersecurity center processes and procedures. Experience in Security Information and Event Management (SIEM). Work with SIEM engineers and other security teams developing and refining correlation rules.

Experience in IR tools and solutions related to detection, investigation, and response. Analyze security events and provide guidance to team members. Excellent verbal and written communication skills including the ability to clearly articulate technical and strategic level cyber matters to a variety of audiences.

Produce cyber intelligence reports communicating technical issues to a broad audience including information security staff, non-technical business representatives, and senior management. Strong analytical and organizational skills, leadership skills, the ability to lead cyber team and provide on-call support after business hours.

Administration of EDR (Endpoint Detection and Response) technology. Deploy, upgrade, and maintain EDR agents across Windows, macOS, and Linux. Monitor agent health and troubleshoot where agents are not reporting. Develop and manage EDR policies. Integration of EDR with SIEM and other security tools.

Administration of NDR (Network Detection and Response) technology. Develop and manage NDR policies. Integration of NDR with SIEM and other security tools. Create and add custom correlation rules for EDR and NDR. Periodically review existing EDR and NDR configurations and propose any new enhancements as applicable. Manage support tickets with EDR and NDR support, as necessary.

Preferred candidates with certifications like GIAC GCIH, GMON, GCFA, or similar certificates.

About the Company

The company is a leading global professional services company that helps the world's leading businesses, governments, and other organizations build their digital core, optimize their operations, accelerate revenue growth, and enhance citizen services—creating tangible value at speed and scale. It is a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries.

Technology is at the core of change today, and the company is one of the world's leaders in helping drive that change, with strong ecosystem relationships. It combines strength in technology and leadership in cloud, data, and AI with unmatched industry experience, functional expertise, and global delivery capability.

The broad range of services, solutions, and assets across strategy and consulting, technology, operations, industry X, and song, together with a culture of shared success and commitment to creating 360-degree value, enable the company to help clients reinvent and build trusted, lasting relationships. Success is measured by the 360-degree value created for clients, each other, shareholders, partners, and communities.

Equal Employment Opportunity Statement

The company believes that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, sexual orientation, gender identity or expression, marital status, citizenship status, or any other basis as protected by applicable law.

The rich diversity makes the company more innovative, more competitive, and more creative, which helps better serve clients and communities.