medical clinic receptionist
Education: College/CEGEP.
Asset languages: Mandarin.
Work setting: Health care institution, facility or clinic.
Tasks:
- Greet people and direct them to contacts or service areas.
- Provide basic information to clients and the public.
- Obtain and process information required to provide customer service.
- Operate switchboard or telephone system.
- Order office supplies.
- Record and relay information.
- Schedule and confirm appointments.
- Send invoices.
- Maintain work records and logs.
- Receive and issue payments.
- Perform clerical duties, such as filing and sorting and distributing mail.
- Answer telephone and relay telephone calls and messages.
- Arrange teleconferences.
- Calculate billing charges.
- Monitor mobile radio or telephone.
- Provide directory assistance.
- Provide emergency services.
- Relay service to persons with disabilities.
- Perform data entry.
- Provide customer service.
- Perform basic bookkeeping tasks.
Computer and technology knowledge:
- Electronic medical records.
- Electronic scheduler.
- MS Office.
- Mac OS.
- Social Media.
- Electronic mail.
- MS Excel.
- MS Outlook.
- MS PowerPoint.
- MS Word.
- MS Windows.
Work conditions and physical capabilities:
- Ability to work independently.
- Fast-paced environment.
- Work under pressure.
- Tight deadlines.
- Repetitive tasks.
- Attention to detail.
- Sitting.
- Combination of sitting, standing, walking.
Personal suitability:
- Efficient interpersonal skills.
- Excellent oral communication.
- Excellent written communication.
- Flexibility.
- Organized.
- Reliability.
- Team player.
- Ability to multitask.
- Time management.
- Maturity.
Screening questions:
- Do you have experience working in this field?.
- Do you meet the language requirements listed in the job posting for the position (English or French)?.
Employment terms options: Shift.
Experience: 2 years to less than 3 years.
Employment terms options: Day.