catering service manager

Education:

College, CEGEP or other non-university certificate or diploma from a program of 3 months to less than 1 year. or equivalent experience.

Tasks:

• Monitor staff performance .
• Supervise staff.
• Determine type of services to be offered and implement operational procedures.
• Ensure health and safety regulations are followed.
• Negotiate arrangements with suppliers for food and other supplies.
• Negotiate with clients for catering or use of facilities.
• Participate in marketing plans and implementation.
• Address customers' complaints or concerns.
• Provide customer service.
• Co-ordinate special events.

Work conditions and physical capabilities:

• Fast-paced environment.
• Work under pressure.
• Physically demanding.
• Attention to detail.
• Standing for extended periods.

Experience:

2 years to less than 3 years.