Director/Manager Commercial Management Volvo

Educational Qualifications and experience University degree or equivalent is required. Minimum of 10 years’ Financial Services related industry experience – preferable from Captive Finance Preferable brand and project management experience Strong knowledge and experience in transportation and construction equipment industries is required Previous experience working in an international environment Critical Competencies Superior written and oral English communications skills Strong key account management background Ability to develop new processes and to challenge and change existing processes so as to increase business efficiency and effectiveness Self-starter, excellent people skills and strong capacity in building networks Strong personal credibility, integrity and creativity Ability to Prioritize Strong Coaching Skills Team player Experience in communications and leading education trainings Works efficiently and calmly tight deadlines Accepts extra duties as situations arise Advanced presentation skills Strong knowledge of financial services products and services Strong interpersonal skills and the ability to interact and influence at all levels internally and externally Periodic travel is required Depending on the individual, their skills, experiences, and aptitude, the applicant would be better positioned for either the Director Commercial Management or the Manager Commercial Management role. The position reports to Vice President Brand Relations Volvo Trucks and Volvo CE

Volvo Financial Services is the global financial solutions provider for the Volvo Group and its customers and dealers. Our services are important to the Group in terms of customer satisfaction, growth, competitive advantage and product affordability. We offer leasing, instalment financing, insurance solutions, rentals, repair and maintenance contracts, dealer financing and many other services, depending on the market. VFS EMEA has about 700 employees and we are present in 34 countries. We work closely with each Business Entity of the Volvo Group.

PURPOSE OF THE JOB

The role is responsible for leading the commercial activities that are not handled by the local markets; these are summarized into key account management for Volvo brands including selected direct customer contact, flagging out business and as well driving and steering of commercial projects, securing best practice leverage, specialized commercial support where required in the region.

The DCM” supports the EMEA Brand Relations function by developing, leading and coordinating activities and projects which promote and support the business of VFS EMEA. The DCM develops and maintains key relationships in the Volvo brand organizations with the main focus on Volvo Truck Europe.

The position is based in Gothenburg Sweden.

KEY RESPONSIBILITIES Responsible for Key Account Management across Region EMEA for Volvo Bus, Volvo Truck and VCE including direct customer contact to selected Key Accounts and line of credits Overall responsibility for flagging out process, coordination between markets, ensuring relevant pricing and alignment is achieved, with customer satisfaction as a key focus Operational and tactical support towards the VP Brand Relations Volvo Trucks and Volvo CE EMEA Supporting Regional Vice Presidents with commercial support, sharing of best practices and dedicated focus on campaign optimization Facilitating and driving trainings and workshops across EMEA together with DCM RT to support commercial functions and securing best practice sharing related to selling techniques Providing specialized commercial support to markets where required in the region/markets Build and maintain productive relationships with colleagues internally in VFS and across Volvo group brand commercial functions Responsible for driving and steering commercial project work across a broad range of commercial topics with support and inclusion of Marketing Business Managers and Brand Management Coordinator Provides insight and analysis into existing and potential customers’ requirements and drives initiatives to meet them Support the development and execution of our online presence and strategy with the objective to optimize the customer experience Support EMEA based Volvo Trucks exhibitions in conjunction with VFS Global Brand and the brand marketing teams The role requires a tight cooperation with the VFS EMEA Business Development Team, providing critical commercial input into new product development to ensure market intelligence is represented appropriately

Union representatives:

Unionen: Matti Granhage: +46313224368 Akademiker: Gert Andersson: +46313228072 Ledarna: Danny Bilger: +46313228257 The Volvo Group is one of the world’s leading manufacturers of trucks, buses, construction equipment and marine and industrial engines under the leading brands Volvo, Renault Trucks, Mack, UD Trucks, Eicher, SDLG, Terex Trucks, Prevost, Nova Bus, UD Bus, Sunwin Bus and Volvo Penta. With Volvo Financial Services you will be part of a global and diverse team of highly skilled professionals to provide expert financial services and solutions to customers and dealers in support of the Volvo Group’s sales. We work with passion, we trust each other and we embrace change to stay ahead. We make our customers win.