Business Analyst

At Tactile Medical, we specialize in developing at-home therapy devices to treat lymphedema, chronic venous insufficiency and respiratory illnesses.

The Business Analyst is responsible for analyzing business processes, identifying areas for improvement, and developing solutions to enhance efficiency and effectiveness. They act as a bridge between the business stakeholders and the IT team, ensuring business requirements are accurately translated into technical specifications.

Responsibilities:

Evaluate business processes, anticipate requirements, uncover areas for improvement, and develop and implement solutions

Lead collaborative workshops with stakeholders to understand their needs and document business and technical requirements

Create epics, features, user stories and acceptance criteria, ensuring they align with business goals and objectives

Participate in sprint planning sessions to help define the scope and objectives of each sprint

Facilitate communication between business stakeholders and development teams to ensure a clear understanding of requirements and priorities

Assist in user acceptance testing and training development to ensure that delivered solutions meet business needs

Create well-grounded business cases to support strategic changes and drive senior management buy-in

Assist with definition and execution of disciplined change management

Assist in the planning and execution of projects, ensuring they meet business objectives

Provide business domain knowledge in support of key applications (e.g., Salesforce, Parachute, NetSuite, Brightree, pVerify, etc.)

Maintain quality of documentation, status, actions, etc. In project management tools to support software development

Create detailed process maps to visualize workflows and pinpoint opportunities for optimization and automation

Other duties as assigned

Qualifications:

Required:

Bachelor’s degree in business or related field

Previous experience in business analysis or related field

Previous project management experience

Preferred:

Previous DME or healthcare industry experience

Knowledge & Skills:

Strong analytical skills with the ability to collect, organize, analyze, and disseminate significant amounts of information

Excellent written and verbal communication skills to interact with stakeholders at all levels

Ability to think critically and solve complex business problems

Experience with project management methodologies and tools

Demonstrated experience of presenting complex ideas, data, and analysis

Ability to lean into change and influence adoption

Ability to project a poised and confident demeanor and effectively communicate point of view, especially during stressful situations

Ability to stay organized while multi-tasking

Experience using tools such as Visio, Miro, Jira, Azure DevOps, PowerPoint, Word, Excel, and Outlook

Ability to take initiative and drive projects with minimal supervision

Competencies:

Adaptable

Analysis

Change Agent

Collaboration

Communication

Critical Thinking and Problem Solving

Flexible

Peer Relationships

Priority Setting

Process Oriented

Teamwork

Technical Learning

Time Management

Our total compensation package includes medical, dental and vision benefits, retirement benefits, employee stock purchase plan, paid time off, parental leave, family medical leave, volunteer time off and additional leave programs, life insurance, disability coverage, and other life and work wellness benefits and discounts. Benefits may be subject to generally applicable eligibility, waiting period, contributions, and other requirements and conditions.

Below is the starting salary or hourly range for this position, although offers may differ based on the candidate's location, job-specific knowledge, skills and experience.

US Pay Range $1 — $2 USD

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