Account Officer

Company Description STEP ON TOWER GLOBAL CONCEPTS LIMITED is a forward-thinking financial institution focused on empowering small businesses with accessible financial services. The company specializes in microlending, offering quick and affordable funding solutions to help entrepreneurs and underserved communities unlock growth opportunities. In addition, its asset finance products enable customers to acquire essential equipment and resources needed to expand their operations. By combining flexible financing with a commitment to community development, STEP-ON TOWER supports sustainable business growth and financial inclusion.

Role Description The Account Officer is a full-time, on-site position based in Ijoko, Ogun State, Nigeria. The role involves supporting asset finance transactions in line with company policies and regulatory requirements. Day-to-day responsibilities include reviewing financial information, preparing and maintaining accurate records, monitoring repayments, and following up with customers on outstanding obligations. The Account Officer will provide customer service support, respond to inquiries, explain product features, and guide clients through application and documentation processes. The role also includes working closely with internal teams to ensure timely disbursements, resolving account-related issues, and contributing to process improvements and risk management initiatives.

Qualifications

Strong finance knowledge with the ability to interpret and work with financial statements. Excellent analytical skills for assessing creditworthiness, identifying risks, and evaluating account performance. Proven customer service skills, with a client-focused approach and the ability to build and maintain professional relationships. Effective communication skills, both written and verbal, for interacting with customers and colleagues. Attention to detail and strong organizational skills for managing multiple accounts and documentation. Proficiency in basic computer applications and financial software; experience with lending or banking systems is an advantage. Knowledge of microfinance or asset finance operations is beneficial, especially within the Nigerian market. Relevant academic background in Finance, Accounting, Economics, Business Administration, or a related field.

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