Infrastructure Engineering Manager

At SolarWinds, we’re a people-first company. Our purpose is to enrich the lives of the people we serve—including our employees, customers, shareholders, partners, and communities. Join us in our mission to help customers accelerate business transformation with simple, powerful, and secure solutions.

The ideal candidate thrives in an innovative, fast-paced environment and is collaborative, accountable, ready, and empathetic. We’re looking for individuals who believe they can accomplish more as a team and create lasting growth for themselves and others. We hire based on attitude, competency, and commitment. Solarians are ready to advance our world-class solutions in a fast-paced environment and accept the challenge to lead with purpose. If you’re looking to build your career with an exceptional team, you’ve come to the right place. Join SolarWinds and grow with us!

We are looking for an Infrastructure Engineering Manager to lead a team responsible for building, operating, and evolving the infrastructure platform that powers a SaaS product at scale. This role is for a hands-on frontline manager who brings strong technical depth, solid people leadership, and a clear focus on reliability, automation, and customer experience.

You will lead engineers who own cloud infrastructure, platform automation, infrastructure as code, operational readiness, and service reliability. You should be comfortable setting direction, managing execution, improving engineering practices, and staying close enough to the technical details to make sound decisions and remove blockers.

This role is a strong fit for someone with management experience, a customer-first mindset, and a track record of leading infrastructure teams in modern cloud-native environments.

Responsibilities

Lead, coach, and develop a team of infrastructure engineers in a fast-paced SaaS environment

Manage day-to-day execution, delivery, prioritization, and operational excellence for infrastructure and platform work

Own team roadmap planning and align infrastructure investments with engineering and business priorities

Partner with product, engineering, security, support, and operations teams to improve platform reliability, scalability, and customer experience

Drive adoption of infrastructure as code, GitOps, and automation-first engineering practices

Improve system availability, resilience, observability, and incident response processes

Help define and maintain on-call expectations, operational readiness standards, and service ownership practices

Support continuous improvement across change management, release processes, incident reviews, and root cause analysis

Stay close to architecture and implementation details, providing technical guidance and direction when needed

Hire and retain strong engineering talent while building a culture of accountability, collaboration, and continuous learning

Required Qualifications

3+ years of people management experience leading technical teams

Strong technical background in infrastructure engineering, platform engineering, site reliability, or related disciplines

Experience operating production workloads in AWS and Datacenters

Practical experience with GitOps workflows and tools

Strong hands-on experience with automation and infrastructure as code practices

Experience building and improving automation for infrastructure provisioning, deployment, operations, and support

Experience creating and managing engineering roadmaps, balancing strategic work with operational priorities

Understanding of customer experience in a SaaS product environment and how infrastructure decisions impact availability, performance, and trust

Experience supporting or leading on-call rotations and production incident management

Strong communication and collaboration skills with the ability to work across engineering and business stakeholders

Ability to mentor engineers, drive execution, and lead through ambiguity

Preferred Qualifications

Experience leading Infrastructure Engineers, SRE, or DevOps teams supporting multi-service or distributed systems

Familiarity with CI/CD pipelines, observability tooling, and operational metrics

Experience with reliability engineering, capacity planning, and service performance optimization

Exposure to security, compliance, and governance requirements in cloud environments

Experience scaling teams, improving engineering processes, and driving maturity in operational practices

Leadership Expectations

Lead with accountability, clarity, and a bias for action

Build a healthy team culture grounded in ownership, trust, and high standards

Translate business needs into practical infrastructure priorities and execution plans

Balance short-term operational demands with longer-term platform improvements

Keep customer impact at the center of technical and operational decisions

Success in This Role

In this role, success looks like building a strong infrastructure engineering team, improving reliability and operational efficiency, advancing automation and GitOps maturity, and delivering a roadmap that supports product growth while improving the customer experience.

SolarWinds is an Equal Employment Opportunity Employer. SolarWinds will consider all qualified applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity, marital status, disability, veteran status or any other characteristic protected by law.

All applications are treated in accordance with the SolarWinds Privacy Notice: https://www.solarwinds.com/applicant-privacy-notice