Overseas Business Development Manager (Forwarding Agent Network)
We are looking for a candidate to build and manage the group's overseas agent network i.e. forwarders abroad who route Indonesia-bound cargo through us, and origin partners who help us consolidate shipments and manage shipments to either Singapore or Indonesia directly.
Responsibilities
- Identify, approach, and onboard overseas freight forwarders as partners
- Secure origin partners with existing sea and air consolidation lanes into Singapore, including those that accept small volumes without a minimum CBM
- Promote our Indonesia all-in door-to-door import service (DDP) to foreign forwarders who needs to deliver into Indonesia
- Negotiate and maintain agency agreements, rate arrangements, and reciprocal or nomination business
- Represent the company on freight networks (JCtrans, WCA, or similar): manage our profile, respond to inquiries, and attend network conferences
- Coordinate with operations so partner shipments run smoothly from origin to delivery
- Track partner performance and volume, and report pipeline and results monthly
Targets you will be measured on:
- Number of active agents per trade lane (active means shipping, not just signed)
- Monthly nomination and partner cargo volume
- Revenue from the DDP services
Requirements
- At least 4 years in freight forwarding, with at least 2 years in overseas sales, agency development, or a similar partner-facing role
- An existing network of overseas agent contacts
- Hands-on experience with JCtrans, WCA, or other forwarder networks
- Familiarity with transshipment and consolidation via Singapore is preferred
- Solid understanding of Indonesian import procedures, customs, and Incoterms (especially DDP)
- Fluent English, written and spoken
- Transparent in dealing with partners, including disclosure of any potential side arrangements or commissions
- Comfortable building from scratch with limited structure
📍 Office Location: Tangerang/Batam
Skills: Business Analysis, International Business, Business Growth Strategy, New Business Development, Business Strategy, Business Negotiation, Business Development, Business Improvement