Operation Support

We are looking for a detail-oriented Operations Support Staff to support daily operational monitoring and reporting activities.

Responsibilities

1. Monitor daily post-paid usage and vendor costs through vendor dashboards
2. Monitor usage levels and identify potential cost anomalies
3. Detect unusual usage patterns and conduct initial investigation when needed
4. Prepare monthly reports on post-paid usage and vendor costs
5. Estimate and plan monthly post-paid usage and vendor costs based on historical trends
6. Perform reconciliation of credit insurance claims with insurance partners and the accounting team
7. Ensure accuracy between approved claims and payments received
8. Support other business operations-related tasks when required

Requirements

1. 1–3 years of experience in operations, administration, or finance-related roles
2. Detail-oriented and able to identify data anomalies
3. Good organizational and reporting skills
4. Proficient in Microsoft Excel
5. Able to work independently and communicate clearly
6. Strong willingness to learn and able to work with a business mindset

Skills: Attention to Detail, Microsoft Office, Administration, Microsoft Excel, Analytical Skills