IT Executive

Company Overview

Our client is an established organisation within the financial services industry, offering career opportunities across technology and business operations.

The organisation supports professional growth through practical work experience, training and mentorship, with opportunities to contribute to digital improvements and business efficiency.

Role Overview

We are looking for a tech-savvy and analytical IT Executive to support the development and improvement of dashboards, internal applications and digital workflows.

You will work closely with business teams to understand operational needs, support practical technology solutions and improve systems that facilitate reporting, client relationship management and daily operations.

Key Responsibilities

Dashboard and Application Development

• Assist in developing dashboards to monitor client engagement, sales performance and business activities.
• Support the development and enhancement of internal applications and digital tools.
• Build and update reports using Power BI, Looker Studio or similar platforms.
• Assist in improving CRM workflows, lead tracking and client follow-up processes.
• Support data integration across spreadsheets, CRM platforms and internal systems under guidance.

Workflow Automation and Process Improvement

• Identify repetitive tasks and recommend opportunities for automation.
• Explore AI tools and automation solutions in line with company data-handling requirements.
• Assist in creating digital workflows for appointment scheduling, reporting and administrative activities.
• Gather business requirements from internal stakeholders and help translate them into practical digital solutions.
• Support testing, troubleshooting and improvements to dashboards, applications and automated workflows.
• Maintain clear documentation of system changes, workflows and user instructions.
• Assist users with queries relating to internal digital tools and workflows.
• Follow company procedures for handling client data, access permissions and confidential information.

Requirements

• Diploma or Degree in Information Technology, Computer Science, Software Engineering, Information Systems or a related discipline preferred.
• Candidates without prior experience are welcome to apply.
• Interest in application development, data visualisation, workflow automation and financial services.
• Basic knowledge of Python, JavaScript or SQL would be advantageous.
• Familiarity with Power BI, Tableau, Looker Studio or similar dashboard tools would be beneficial.
• Basic understanding of databases, APIs, CRM systems or low-code platforms would be an advantage.
• Strong analytical thinking, attention to detail and problem-solving skills.
• Good communication skills, with the ability to understand business needs and explain technical information clearly.
• Able to work independently and collaborate effectively with others.
• Proactive, receptive to feedback and willing to learn new technologies.

Career Development Opportunities

• Gain hands-on experience in dashboard development, internal applications and business automation.
• Develop skills in data visualisation, CRM workflows and digital process improvement.
• Build an understanding of how technology supports client engagement and business performance.
• Strengthen requirements gathering, troubleshooting and stakeholder communication skills.
• Receive training and mentorship, with career progression subject to performance, suitability and business requirements.

Only shortlisted candidates will be contacted.

This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”). e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to recruitSG’s PDPA and e2i’s PDPA.