Operations & Administrative Coordinator

About the Role We are looking for an organized and reliable Operations & Administrative Coordinator to support the day-to-day operations of a growing fitness and wellness business. The role focuses on keeping daily operations organized, following up on clients and appointments, maintaining accurate records, and making sure nothing is missed or left pending. The work is flexible and may be carried out online or offline depending on the task and business needs . The role does not require a fixed work location at all times. Key Responsibilities Follow up on client requests, appointments, bookings, and pending actions.

Maintain and update client, subscription, payment, and attendance records.

Review data and identify missing or incorrect information.

Manage scheduling and coordinate appointments.

Follow up with clients through WhatsApp and other communication channels.

Prepare simple daily and weekly reports.

Track pending tasks and make sure they are completed on time.

Support management with administrative and operational tasks.

Escalate important issues or decisions to management.

Maintain confidentiality of client and business information.

Location & Work Arrangement Flexible work arrangement: Online and/or Offline depending on business needs.

Preference will be given to candidates residing in Sheikh Zayed City.

Occasional in-person presence in Sheikh Zayed may be required when needed.

Strong organizational and follow-up skills.

Excellent attention to detail and accuracy.

Good communication and interpersonal skills.

Good command of English, written and spoken.

Very good knowledge of Microsoft Office, especially Excel.

Good knowledge of Google Workspace and online tools.

Comfortable using WhatsApp and handling client communication.

Able to work independently and take responsibility for assigned tasks.

Reliable, punctual, and well organized.

Previous administrative, customer service, operations, or fitness/wellness experience is a plus.

Students and fresh graduates with strong organizational skills are welcome to apply.