Mobile Technician

Description

The Level 1 Mobile Technician or Mobile Preventative Maintenance (PM) technician is an entry level role responsible for performing routine maintenance and basic inspections on heavy-duty commercial vehicles.

Entry-level position – Generally has one year of experience or less and/or demonstrated job relevant knowledge/skills. Relies on instructions and pre-established guidelines to perform the functions of the job; works under immediate supervision.

The incumbent in this position is expected to model the following practices on a daily basis

Demonstrate alignment with the company's mission and core business values

Collaborate with key internal/external resources

Participate in ongoing self-development

Essential Functions

Models, promotes, reinforces, and rewards the consistent use of HOLT's Values Based Leadership (VBL) tools, models, and processes to ensure alignment with our Vision, Values, and Mission

Operates independently in a mobile service environment, managing time and workload across multiple job sites while responding to changing priorities and service needs

Troubleshoots and diagnoses basic engine malfunctions and failures with supervision

Performs basic engine and related equipment repairs on trucks and trailers with supervision

Provides quality control/assurance inspections of completed tasks to include road testing

Uses computers and related software to assist in diagnosing and reprograming engines

Completes documentation for service reports, timecards, parts requisition and returns

Interprets and utilizes information from operating, maintenance, online resources, and service manuals/bulletins

Operates equipment and vehicles with possession of all necessary licenses and certificates

Adheres to contamination control and HAZMAT rules and regulations

Maintains all company equipment, tools, and vehicle in a good, clean, and working order

Communicates job progress to supervisor and customer as needed

Supports business operations by working additional hours as needed to meet workload demands and customer requirements

Projects professionalism with both internal and external customers, including personal appearance

Completes all assigned Technician Training Path courses and safety training

Consistently maintains an average rework of less than 2%

Ensures a positive average variance consistently

Works safely at all times and adheres to all applicable safety policies; complies with all company policies, procedures, and standards

Requires regular and punctual employee attendance

Performs other duties as assigned

Knowledge, Skills, and Abilities

Ability to complete all Level 1 curriculum pathway requirements as outlined in the Leveling Description Guide

General knowledge of equipment and tools, including their designs, uses, repair, and maintenance

Knowledge and proficiency with current computer software, related hardware, and electronic systems diagnostic tooling

Operation and control skills of vehicle fleet

Problem-solving and troubleshooting skills

Verbal communication skills

Excellent time management and organizational skills

Ability to follow logical troubleshooting procedures

Ability to work independently and as part of a team

Ability to operate a conventional forklift

Ability to operate hand tools, power tools, pneumatic tools, and equipment used in mechanical repair & overhead crane

Ability to operate a vehicle fleet on public roads

Ability to make precisely coordinated movements of the fingers of one or both hands to grasp, manipulate, or assemble very small objects

Ability to read, write, and understand information

Ability to listen to and understand information and ideas presented through spoken words and sentences

Ability to complete applicable HDSI VBL Classes, model HOLT's VBL Culture, and successfully apply the tools (Learn)

Requirements

Education and Experience:

High school diploma or equivalent, accreditation from a technical school or an applicable skilled trades program required

Up to one year of experience preferred

Safety Training and task training required

Supervisory Responsibilities:

None

Travel:

Up to 100% travel or overnight stays

Valid driver's license and acceptable driving record

Additional Requirements:

Must own and maintain the necessary tools to efficiently perform the job

Completion of the HOLT Truck - Tech Level 1 International Alignment Training Module*

Minimum 10 billed hours per week (25% proficiency)

Physical Requirements:

Significant amount of time spent standing

Constant movement and use of hands, this position requires good manual dexterity

Communication with customers and constant communication with co-workers

Routinely reacts to visual, auditory, and other signals, including alarms and instructions, and is required to visually inspect work

Must be able to move objects, and use abdominal and lower back muscles to provide support over time without fatigue

Be able to maneuver safely and work underneath equipment

Lifts and moves materials and equipment up to 50 lbs.

Occasional kneeling, crouching, stooping, crawling, reaching, and balancing

Ascends/descends with gradual or continuous progress by oneself, using both hands and feet and climbs up and down ladders and/or equipment

Work Environment:

Works primarily in a mobile, field-based environment servicing equipment at customer locations, requiring travel between job sites and varying work conditions

May work indoors around moving mechanical parts

May be exposed to weather extremes when working outside in conditions that include inclement weather, heat, cold, and humidity

Frequently works in an enclosed vehicle or equipment

Requires wearing common protective or safety equipment

Exposure to high noise levels

Works in extremely bright or inadequate lighting

Exposure to small quantities of chemicals, dust, steam, high-pressure water, and high speed rotating equipment

Exposure to minor burns, cuts, bites, or stings

Disclaimer:

Please note that the above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not to be interpreted as an exhaustive list of all responsibilities, duties, and skills required of the incumbents so classified. All incumbents may be required to perform duties outside of their normal responsibilities, as needed.

About HOLT Truck Centers

HOLT Truck Centers offers comprehensive truck service in the shop, including brakes and transmissions. Our expert technicians deliver bumper-to-bumper maintenance, repairs, and rebuilds for almost all truck makes.

In some locations we also sell, rent, and lease new International and Isuzu trucks as well as buses from manufacturers such as IC Bus and Collins .

In all locations we offer new and used trailers and used trucks of all makes.