Customer Care Executive

Role Purpose Responsible for delivering a seamless customer experience by managing order-to-delivery coordination, invoicing support, commercial programme administration, customer payment follow-up and National distribution operations, while ensuring accurate and timely coordination across Sales, Finance, Supply Chain and Commercial teams.

Key Responsibilities

• Manage customer orders from receipt, validation and approval through delivery, ensuring timely order confirmation and customer...
• Bachelor’s degree in business, Commerce, Finance, Supply Chain or related discipline.
• 3–6 years' experience in Customer Service, Customer Care, Order Management, Sales Operations or Commercial Operations.
• Strong experience in order processing, customer coordination and cross-functional follow-up.
• Good understanding of invoicing, credit, rebates and commercial processes.
• Strong Excel/ERP and reporting skills.
• Excellent communication, stakeholder management and problem-solving skills.
• Highly organized, detail-oriented...