Market Quality Engineer

-Pre-sales Quality Control: Manage pre-sales quality activities for imported vehicles within the assigned region. Monitor key quality indicators such as R-PDI, follow up on abnormal issues, and ensure vehicle quality and smooth delivery. -After-sales Quality Data Analysis: Analyze after-sales claims and quality data within the assigned region, including IQS, VDS, NPS, and component failure trends. Identify quality abnormalities and provide insights to support continuous product improvement and customer satisfaction. -Market Quality Issue Tracking: Collect and analyze market and customer feedback, consolidate quality issues, and conduct preliminary analysis. Collaborate with Product and R&D teams to support further investigation, improvement, and market validation, ensuring effective closed-loop management of key quality issues. -Local Communication and Collaboration: Support communication between the Chinese quality team and local Thai teams. Coordinate Thai/English information collection, translation, and cross-functional communication to ensure effective implementation of quality-related activities. -Quality Reporting and Risk Warning: Prepare weekly and monthly market quality reports, continuously monitor key quality issues and improvement progress, and promptly identify and report major quality abnormalities and potential risks. -Coordinate with relevant departments to follow up on corrective and preventive actions and ensure timely closure of quality issues. -Perform other duties as assigned by management.

Qualifications: Bachelor's degree or above in Automotive Engineering, Mechanical Engineering, Electrical Engineering, Quality Engineering, Industrial Engineering, or other related fields. 1–3 years of relevant work experience. Experience in automotive quality, after-sales quality, warranty, claims, or quality data analysis is preferred. Strong data analysis skills and proficiency in Microsoft Excel. Experience with Power BI, Tableau, or other data visualization tools is an advantage. Good command of English in listening, speaking, reading, and writing, with the ability to communicate effectively in a working environment. Proficiency in Chinese is highly preferred. Strong analytical thinking, communication, coordination, and problem-solving skills. High level of responsibility, attention to detail, and ability to work effectively in a cross-functional and multicultural environment.