Telesales Advisor

Are you a confident, enthusiastic and target-driven salesperson who enjoys speaking to customers and generating new business?

Our client, a well-established and highly respected business within the building materials and specialist distribution sector, is looking to recruit an ambitious and proactive Internal Sales Executive / Telesales Executive to join their busy branch in Havant.

This is an excellent opportunity for someone who genuinely enjoys sales, thrives on building customer relationships and is confident picking up the telephone to generate business.

We are particularly interested in candidates who enjoy outbound telesales, are comfortable making cold calls and have the drive and determination to turn conversations into sales opportunities.

Although some customer-facing counter sales will form part of the position, the main emphasis will be on telephone-based sales, account development and proactively generating new business.

Key Responsibilities

• Proactively contact existing and prospective customers to generate sales opportunities and develop new business.
• Carry out outbound telesales activity, including cold calling potential customers to introduce products and services.
• Build and maintain strong relationships with existing customers, encouraging repeat business and identifying additional sales opportunities.
• Work towards individual and branch sales targets, taking a proactive approach to achieving results.
• Follow up on quotations, enquiries and previous customer conversations to maximise sales conversion.
• Handle incoming telephone enquiries, providing excellent customer service and identifying opportunities to upsell and cross-sell.
• Prepare quotations, process customer orders and maintain accurate customer records.
• Identify potential new customers and contribute towards growing the branch's customer base.
• Support the trade counter when required, assisting customers with product enquiries and purchases.
• Work closely with the Branch Manager and wider team to support continued business growth.

What Are We Looking For?

We are looking for someone with a positive attitude, a confident personality and, most importantly, a genuine passion for sales.

The ideal candidate will demonstrate:

• Previous telesales or internal sales experience, ideally within a target-driven environment.
• Confidence in making outbound sales calls, including approaching prospective customers and generating new business.
• A proactive, sales-driven mentality, with the motivation to achieve and exceed targets.
• An excellent telephone manner, with the ability to engage customers, build rapport and communicate confidently.
• Strong relationship-building skills, with a genuine enjoyment of speaking to customers.
• Resilience and determination, with the confidence to handle objections and turn initial rejections into future opportunities.
• Good organisational skills, with the ability to follow up on leads, quotations and sales enquiries.
• A positive, enthusiastic and self-motivated approach to work.
• A willingness to learn about new products and develop within the business.

Experience within builders' merchants, timber, fencing or building materials would be a distinct advantage. However, we would also welcome applications from candidates with strong telesales experience gained in other industries.

Above all, we want to hear from individuals who are confident on the telephone, enjoy the challenge of winning business and are motivated by achieving sales results.

Working Hours

• Monday to Friday, working between 7:30am and 5:00pm.
• One in two Saturdays, 8:00am to 12:00pm.

Salary & Benefits

• Competitive basic salary of £30,175 – £31,000, depending on experience.
• 25 days' annual leave plus bank holidays.
• Additional celebration day.
• Company pension scheme.
• Life assurance / death in service benefit.
• Employee benefits package, including retail discounts and wellbeing support.
• Online GP access and Employee Assistance Programme.
• Comprehensive product training and ongoing development.
• Genuine opportunities for career progression.
• Friendly and supportive team environment.

Why Apply?

This is a fantastic opportunity to join an established and successful business that genuinely values its employees and offers excellent long-term career prospects.

You will be joining a supportive branch team where your sales ability, enthusiasm and determination can make a real difference.

Whether you already have experience within the builders' merchant industry or are an experienced telesales professional looking for a new challenge, we would be delighted to hear from you.

If you love speaking to customers, enjoy the challenge of winning new business and have a natural flair for sales, we want to hear from you!

Apply today or contact Arco Recruitment for further information.