UX Copywriter

Role Description

Content writers create user-friendly text for devices, apps, and other products to navigate users around a product and help them complete their desired actions. They set the tone for content and drive cohesive product narratives across multiple platforms and touchpoints. They work with a variety of UX design-related jobs including researchers, product managers, engineers, marketing, and customer operations to help establish connective language and a unified voice for the users.

Key Responsibilities

Work with designers, managers a find written and visual design solutions for digital services

Write from the user's perspective, in plain English

Make complex language and processes easy to understand

Produce a consistent tone of voice guidelines for a product

Design content to meet user needs

Design appropriate usability tests for content

Communicate content ideas or usability research to managers, designers and stakeholders (e.g. deliver presentations, facilitate workshops or give talks)

Manage and ensure the effectiveness content guidelines

Collaborate across the entire project team to improve copywriting and communication

Prerequisites

Have a degree or diploma in Communication, Design or a related field

Have UX writing, content design and content strategy experience on digital products or digital platforms

Possess a good portfolio that demonstrates creativity and craft in writing for digital products or media

Have strong conceptual skills with knowledge of how copy relates to design and user experience

Be a team player and have experience working closely with a UX team of Interaction/UX designers, Visual designers and UX researchers to deliver the best user experience

Experience working in a cross-functional and agile development team would be a bonus