Digital Trading Manager
About the company
At Al Tayer Insignia, your career is more than a job — it’s a journey into the heart of luxury retail. For over 40 years, we’ve partnered with the world’s most iconic brands, creating award-winning retail experiences across our boutiques, department stores, and leading online platforms. With stores and outlets across the GCC and a truly seamless omnichannel presence, we bring style, innovation, and heritage together. Here, you’ll join a diverse, customer obsessed, passionate team that celebrates creativity, values individuality, and empowers you to grow. Join us on our journey, reimagining fashion and redefining the meaning of luxury in the region.
Role overview
Responsible for the strategy and execution of online trading activities on Bloomingdale's for the marketplace luxury brand portfolio across brands such as Gucci, Saint Laurent, Valentino and more, with the goal of delivering best-in-class customer satisfaction that drives significant and sustainable business growth.
This includes managing brand relationships, the digital product range, pricing, and promotions to maximize revenue, and overseeing brand campaigns to ensure they are aligned with overall business objectives and brand guidelines.
Role encompasses on-site merchandising, overseeing product enrichment, compiling performance reports for brands, supporting operational and customer service teams, and driving ongoing process improvements.
Strategic roles and responsibilities
Delivery of key KPIs vs budget, including revenue, margin, conversion rate, AOV and on-site engagement
Managing trading and promotions calendar
On-site optimizations to drive exposure, engagement and conversion for the brand portfolio
Brand relationship management – onboarding, weekly calls, performance reports, alignment on trading strategy
Identify and implement improvements for end-to-end processes including product upload and order fulfilment
Outline best practices in site merchandising for the team to follow, including optimization of taxonomy, filters, on-site search, sorting rules, product placements, page/product content
Work with technology and product teams on the product roadmap to ensure product/customer fit
Conduct ad-hoc research on competitors in the different markets and the trading conditions
Remain up to date on current and emerging technologies and trends and how they can be incorporated into the existing business plan
Functional roles and responsibilities
Planning and execution of on/off site brand campaigns in collaboration with CRM and marketing
Responsible for testing onsite and promotions
Responsible for accurate classification and representation of products in line with brand guidelines
Overseeing delivery of timely and accurate site content. Site content includes product images, product descriptions, digital shopping tools and promotions, including overseeing enrichment process
Pricing – using systems including RMS, Edit, RPM for pricing and markdown management. Carrying out checks to ensure accuracy. Supporting finance with pricing reconciliation
Partner with content teams to ensure all product copies are consistent and on-brand, with excellent quality in terms of style, tone and optimization for search and UX
Review the styling direction of new product images to ensure that customers receive the most helpful and accurate visual depiction of our products
Work with customer service, retail and operations teams on customer and fulfilment queries
Support brands, operations and warehouse teams to resolve stock and operational issues
Track products and inventory levels for items planned to be featured in upcoming marketing exposures to ensure availability at time of feature
Review live site daily for correct links to landing pages, stock evaluation, visual merchandising
People management roles and responsibilities
Lead and manage a team of 2 digital merchandising assistants
Provide mentoring and coaching to team to help them develop their skills and reach their potential
Foster a positive and collaborative team culture to drive employee engagement and motivation
Set clear goals and performance expectations for team, and provide regular feedback on their progress
Recruit and onboard new team members as needed to support the company's growth
Years of experience
Total 5+ years of experience, experience in luxury retail, particularly e-commerce, is essential. Luxury brand relationship management experience is required.
Knowledge and skills
Proactivity, creative problem-solving skills and interpretation of numbers to real-time actions
Experience with website optimization and conversion rate optimization techniques
Knowledge of digital analytics tools such as Tableau, Data Studio, Google Analytics, and experience with data analysis and reporting
Experience using Salesforce and Akeneo
Strong understanding of customer behavior and market trends
Proven experience in developing and implementing digital trading strategies
Strong leadership and people management skills
Excellent communication and presentation skills
Ability to work in a fast-paced and dynamic environment
Strong project management skills and ability to manage multiple projects simultaneously
Strong understanding of the retail industry, specifically in omnichannel retail
Knowledge of product management and roadmapping
Strong understanding of technology trends and how they can be leveraged to drive business growth