Manager Korean fast casual concept - FR/ENG M/V/X

As Manager you are fully responsible for the daily operations of the restaurant. You report directly to the owner and are the senior contact on-site. You manage a team of student and part-time staff, ensure food quality and consistency, maintain food cost discipline, and build a strong local customer base in the European Quarter.

This is a full-time position, suited for someone who likes ownership, structure, and working in a fast-paced kitchen-forward environment.

Your responsibilities

• Day-to-day operations: opening, closing, service flow, team coordination
• Team management: scheduling, training, performance follow-up
• Customer satisfaction: ensuring a consistent guest experience and handling complaints
• Food cost control: waste tracking, portioning discipline, stock management
• Quality consistency: MEP standards, prep procedures, presentation
• Ordering and supplier coordination
• HACCP compliance and food safety standards
• Budget follow-up and financial reporting to the owner
• Develop and implement strategies to drive sales and grow the local customer base

Who you are

• 3+ years recent experience in hospitality management (ideally in fast casual or quick service restaurant operations)
• You've managed or supervised a small team before
• Strong leadership and people management skills - you know how to motivate a team
• Fluent in French and English; Dutch is a plus
• Bonus: you know or love Korean food
• Sharp sense of customer service; calm and effective when handling complaints
• Strong organisational skills and ability to manage priorities under pressure
• Excellent verbal and written communication skills
• Direct, reliable and solution-oriented
• Full-time fixed-term contract of 3 months (38h a week), with extension to permanent contract upon positive evaluation
• Salary based on the sector pay scale, category 9, including all benefits provided for under the applicable collective labour agreements
• CAO 90 performance bonus
• Meal vouchers of €8/day
• Real autonomy and ownership of your location
• A growing concept - opportunity to grow with the brand