Specialist Job

Governance & Business Resilience Specialist

136488

About Us

Zurich Insurance Benelux is a leading insurer for local and international businesses in the Netherlands, Belgium, and Luxembourg. We are committed to building a more responsible and resilient future through talented people, meaningful work, and an inclusive culture. This is a full-time hybrid role based in The Hague

This is a fulltime hybrid role based in The Hague, The Netherlands.

Role Overview

This role is responsible for strengthening Zurich BeNe's operational resilience by maintaining and improving the Business Continuity framework, ensuring robust governance processes, and supporting managing third‑party risks with a particular focus on data flows and criticality assessments. You will ensure compliance with Group requirements, regulatory expectations, and audit standards

Key Responsibilities

A. Business Resilience - Maintain, improve, and periodically update the Business Continuity Management (BCM) framework for the BeNe organization. - Drive and own Business Impact Analyses (BIA), continuity plans, crisis management processes, and recovery exercises. - Monitor BCM compliance, track remediation actions, and ensure alignment with Group Resilience standards. - Drive BCM reporting for senior management and regulators (where applicable). - Act as the first point of contact for resilience‑related queries within BeNe.

B. Governance - Continuously evaluate process changes and assess their impact on internal controls, risk exposure, and compliance requirements. - Own local implementation of new regulations and Group requirements - Manage internal control testing, self‑assessments, and annual control reviews in cooperation with Risk, Audit, BISO, and Operations. - Support program effectiveness audits, ensuring timely preparation, documentation, and closure of findings. - Ensure clear documentation, ownership, and accountability across processes.

C. Third‑Party Risk &...