VIP Executive (FT & PT)

About the role The VIP Executive is responsible for assisting the VIP Manager with the overall operational performance of the VIP team. This includes working closely with operations, marketing and all other channels to effectively deliver a market differentiated high energy atmosphere of fun and exceptional guest experience to all guests, with a specific focus on VVIP & VIP guests. Key responsibilities Assist with aspects of VIP relations, including public relations, reservations, scheduling, staffing and other administrative tasks

Help create a professional, upscale, welcoming environment for guests from all walks of life

Establish relationships with guests and make each one feel valued

Manage payments and beginning/end time for VIP guests

Arrange transportation for groups and VIP guests, book parties and events

Expand nightly events through personal communication and marketing efforts

Build, nurture and grow sustainable relationships with the key client base

Assist with the recruitment, training and service delivery of hostesses, promoter girls and bottle service crew

Building and managing a core VIP managing team, with particular focus on delivering Zouk's differentiated value proposition to the privileged guests

Promote special club events to customers

About you Well-groomed and professional disposition

Service orientated, friendly and good interpersonal skills

Good command of written and spoken English

Able to communicate with all levels

Good leadership, performance management and coaching skills

At least 1 to 3 years of relevant experience in a similar industry