Technical and Customer Relations Coordinator (M/F)

The position in two words: At ZOBEL, our screws, bolts, and studs go to the nuclear, petrochemical, and energy sectors, where every part must be irreproachable and every requirement demonstrated. At the heart of the Industrialization department, you are the person who links what the customer requires, what production achieves, and what inspectors verify.

Concretely, you are the quality conductor of the business: you decipher specifications and the most demanding codes (RCC-M, ASME, EN) to translate them into clear instructions for the workshop, you manage inspections from end to end — planning, control files, hold points, clearance of reservations — and you welcome client and third-party inspectors on-site. From the requirements review to the release of orders, you guarantee that the documentation and material traceability are complete and flawless.

It is an interface position par excellence: technical in the morning facing a specification, interpersonal in the afternoon facing an inspector, permanently organized. You see the concrete result of your work with every released business.

What this position is not: It is not a control position behind a caliper:

You do not spend your days measuring parts: you manage the quality process of the business, interfacing with various stakeholders.

It is not an isolated administrative position:

Documentation is essential, but it is never an end in itself: it serves real customers, real surveillance visits, and real industrial stakes.

It is not a design office position:

You do not design the products; you guarantee that what is produced complies with what was required, and that you can prove it.

It is not a routine:

Each business brings its own framework, its hold points, its inspectors, and its unforeseen events — boredom is not a customer requirement we have ever encountered.

Education and experience

Bac+2 to Bac+5 in mechanics, materials, industrial quality, or equivalent; Initial experience in quality, control, or business monitoring in a demanding industrial environment — ideally nuclear, petrochemical, oil & gas, or aeronautics. Technical skills

Comfort in reading and interpreting technical specifications and standards (RCC-M, ASME, EN); Knowledge of the ISO 19443 framework and sectors under requirements would be a real asset; English required (exchanges with international clients and inspectors). Soft skills

Rigor and organizational skills: in our sectors, traceability does not tolerate approximations; Taste for interface work: you engage in daily dialogue with the client, production, and inspectors; Customer culture and curiosity in an industrial environment, with a true sense of B2B commerce: understanding the customer's requirements is the first step to satisfying them.