Aeronautical Maintenance Technician, Côte d'Ivoire

About Zipline

Zipline is the world’s largest and most experienced drone delivery service. We are on a mission to serve all humans equally by ensuring access to food, medicine and essential goods anytime, anywhere. We design, build, and operate the world’s largest autonomous logistics system, delivering critical supplies quickly and reliably. Today, Zipline operates on four continents, makes a delivery somewhere in the world every 30 seconds, and has completed millions of deliveries to date, including blood, vaccines, medical supplies, food, and retail products.

Our customers include the world’s largest and most prominent healthcare systems, governments, retailers, restaurants and global businesses who rely on us to save lives, reduce emissions, increase economic opportunity, and provide delivery from point A to point B as fast as possible. The drone is only 15% of what we’ve built to enable seamless, reliable, global operations.

Our system strengthens supply chains, reduces congestion, and gives people time back. With more than 140 million commercial autonomous miles safely flown, Zipline is redefining access to healthcare, consumer products, and food across the globe.

We operate at a global scale and are looking for practical problem solvers who thrive on real-world challenges and rapid growth. Our team is motivated by building systems that have a direct, meaningful impact on people’s lives and by scaling the future of logistics. We are seeking people who sculpt from first principles, enjoy facing adversity, and can do the impossible at record breaking speeds.

About you and the role

As a member of the Zipline flight operations team in Côte d’Ivoire, you will contribute to ensuring that medical products are delivered to healthcare facilities safely, reliably, and on time. You will work closely with other flight operators to perform pre-flight inspections, ensure drone launch and recovery, and carry out routine maintenance of drones and site equipment to ensure smooth operations.

In this role, you will be an essential technical contributor, responsible for ensuring that Zipline's drone fleet as well as the Nest systems are operational and ready for every mission. From inspections to troubleshooting, through safety checks and operational readiness, your work will have a direct impact on equipment availability, operational quality, and overall service reliability. You will also contribute to continuous improvement initiatives aimed at strengthening daily operations as Zipline expands its activities.

What you will do

• Maintenance, diagnostics, and repair: Perform preventive and corrective maintenance operations, diagnostics, and repairs on Zip and Nest systems to ensure their operational availability.
• Flight monitoring and control: Monitor and track Zip performance during flights. Identify technical anomalies, temporary flight restrictions, and report trends requiring further analysis or intervention. Make takeoff or no-takeoff (go/no-go) decisions based on weather conditions.
• Inventory management: Manage the inventory of spare parts and tools. Perform audits and cycle counts, report low stock levels, and collaborate with warehouse, procurement, and logistics teams to ensure part availability.
• Operational quality and safety: Execute all tasks in compliance with Zipline's standard operating procedures (SOP) and safety protocols. Participate in safety reviews, root cause analyses of incidents, and continuous quality improvement initiatives.
• Projects: Participate in short-term and long-term projects in collaboration with multidisciplinary teams to increase delivery capacity and improve Zipline's operational efficiency.
• Data and reporting support: Provide data support to drive technical improvements and increase operational efficiency.
• Cross-functional collaboration: Work closely with flight operators for launches, recoveries, and technical troubleshooting, as well as with CCC and warehouse teams to ensure component availability and incident handling. Also collaborate with the ASE team for diagnostics, repairs, testing, and operational hardware improvements.
• Culture and engagement: Contribute to the development of a learning culture through documentation, knowledge sharing, peer training, and collaborative problem-solving. Embody Zipline's values in daily activities and interactions with teams.

Profile sought

• Degree or license in mechanical, electrical, electronic, aerospace engineering, drone technology, or a related technical field.
• Strong mechanical and technical skills, with hands-on experience in diagnosing or maintaining complex mechanical or electrical systems, or a strong ability and willingness to learn.
• Proficiency in using technical tools, diagnostic software, and maintenance equipment.
• Ability to diagnose faults and provide support for Zip and Nest systems, including electromechanical and battery-powered equipment.
• High level of rigor, attention to detail, and adherence to procedures in environments where safety is essential.
• Sense of organization and reliability, with the ability to accurately manage tools, stock, and maintenance records.
• Ability to remain focused, calm, and attentive to safety requirements during daily operations and long working periods.
• Comfort in a dynamic and operational environment, including field activities requiring standing, walking, and performing physical tasks.
• Excellent communication skills, with full professional proficiency in English, both oral and written.
• Humble, collaborative spirit and commitment to continuous learning and operational excellence.

Other important information

• Must be legally authorized to work in Côte d’Ivoire.
• Must be willing to be assigned to one of our distribution centers located in regional areas (inside the country).
• Must be willing to work on a 24/7 shift system, including nights, weekends, and holidays.
• Must be available to work at least 40 hours per week.
• This is a full-time position based in a distribution center, offered under a one-year contract.
• After your recruitment, you will undergo an intensive training program at the Zipline Academy covering our history, our mission, our impact, and our operational systems, as well as comprehensive training in order fulfillment operations, flight operations, medical, blood, and animal health products, inventory management, customer service, and the key components of our drones and UAS systems.

Zipline is an equal opportunity employer and prohibits discrimination or harassment based on race, color, religion, age, sex, national origin, disability, genetic information, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by law.

At Zipline, we value diversity and encourage applications from people traditionally underrepresented in the technology sector. If this position interests you, we invite you to apply.

Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

As set forth in Zipline ’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.