Sales Representative (SET)

At Zimmer Biomet – We Care. We Learn. We Win. Our Mission to alleviate pain and improve the quality of life for people around the world unites all Zimmer Biomet Team Members. We bring this mission to life every day through inspiring and rewarding careers. Zimmer Biomet offers our Team Members competitive compensation and benefit program to promote our Team Member’s quality of life and share the company’s financial and operational successes. We believe Team Members’ health, welfare, and financial benefits all contribute to overall work satisfaction. We encourage our Team Members to own their career and offer numerous resources, from networking, mentoring and professional development opportunities to robust learning and leadership curriculum, to help them advance their career and reach their fullest potential. As a global company, we offer international and cross-functional opportunities to Team Members depending on their career interests and skillsets.

Job Summary

The primary objective of the Sales Representative is to ensure attainment of sales objectives by providing excellent service and advice to current customers within an assigned hospitals / clinics / surgeons, whilst also leveraging new and existing business with the aim of growing market share. He/she is also expected to provide guidance to junior sales reps in sales activities.

Principal Duties & Responsibilities

Provide account management and maintain good rapport with customers to ensure attainment of sales objectives

Build and establish relationships with key decision markers to grow sales and share in the Orthopaedics Implant market

Liaise with Sales & Marketing Manager to identify business growth opportunities; develop/execute sales and budgeting plans

Assist surgeons and nurses in the use of Zimmer’s instruments and products in surgeries

Work with Operations/Distributors to ensure the delivery of complete instrument and implant to customer/operating theatre

Conduct product training/workshops

Actively participate in product training/workshops to enhance product knowledge and surgical techniques

Study relevant clinical articles/information to enhance knowledge and provide relevant advice to internal/external customers

Show leadership and guidance in interaction with junior sales reps, with view of being groomed to be a future segment leader.

This is not an exhaustive list of duties or functions and may not necessarily comprise all of the "essential functions".

Expected Areas of Competence (i.e. KSAs)

Good selling and interpersonal skills plus pleasant personality

Strong focus to drive sales

Excellent customer service, desire to acquire knowledge and drive to succeed

General surgical/orthopaedics knowledge

Desire to lead changes and create new opportunities.

Education/ Experience Requirements

Degree or Diploma in Life Science/Science, Nursing or business/marketing

Minimum 2 years’ sales experience in the Orthopaedic Implant sales to hospitals.

Experience in nursing (operating theatre) is an added bonus

Able to work after office hours / flexibility for case coverage support