Warehouse&Inbound Coordinator(E-commerce)
Your tasks
Order Fulfilment Download, pick, pack, and dispatch orders across all platforms by cut-off times
- Use BigSeller to process orders and update stock records
- Prepare and hand over wholesale shipments
- Handle returns intake, inspection, and restocking
- Keep packing stations stocked and organised
Inbound coordination
- Track open supplier orders and expected arrival dates
- Follow up with suppliers/China team for readiness, packing lists, shipping documents, and tracking numbers
- Maintain an inbound tracker: PO details, SKUs/quantities, ETA, shipping mode, status, exceptions
- Schedule receiving based on ETA and warehouse capacity
- Receive stock: check quantity, condition, SKU/label accuracy, take photos, report discrepancies
- Update inventory records and put away stock
- Flag delays, short shipments, damages, or wrong SKUs to the Operations Lead within 24 hours
Inventory and readiness
- Perform regular cycle counts and stock reconciliation
- Assemble kits/bundles and pre-pack live-sale bestsellers
- Prepare stock and packing materials ahead of TikTok live sessions
- Keep the warehouse clean, safe, labelled, and organised
- Help document and improve warehouse SOPs
- During low-order periods, work through the daily task bank: receiving, cycle counts, returns, prep, and process improvement
We’re looking for someone to own physical fulfilment and inbound tracking — not just packing. You’ll pick/pack orders across TikTok Shop, Lazada, Shopee. Receive stock, maintain inventory accuracy, handle returns, and follow up supplier orders from confirmation to arrival.
Requirements
Preferred: Experience with inventory systems and BigSeller (or similar e-commerce order/inventory platforms) is a strong advantage.
Singaporean//PR/Malaysian are all welcomed to apply. Chinese speaking is preferred as need to communicate with China team and suppliers.
Other
Malaysians can apply. Salary can be discussed. Experience is more important.