Night Receptionist / Night Auditor - ZEL by Meliá 5*

For our newly built, 5-star Premium Lifestyle hotel, ZEL by Meliá, in Sissi, Lasithi, we are looking for:

Night Receptionist

Duties and responsibilities:

• Welcomes guests and informs them about the hotel's amenities and facilities
• Manages all reception department operations (arrivals / departures, invoicing, payments, telephone calls)
• Performs the end-of-day closing
• Responds to guest inquiries
• Communicates with all departments to carry out required tasks and guest requests
• Works closely with the housekeeping department and the maintenance department

Required Qualifications:

• Experience in a similar position
• Very good knowledge of English
• A degree from a Tourism Vocational School will be considered an additional asset
• Knowledge of a second foreign language will be considered an additional asset
• Very good computer skills (MS Office, email, internet)
• Pleasant personality and team spirit
• Consistency and organization
• Excellent customer service and communication skills
• Ability to handle requests and complaints
• Focus on customer satisfaction and providing high-quality services
• Professional behavior and appearance

Benefits:

• Very good compensation
• Accommodation (if necessary)
• Meals within the hotel
• Professional and pleasant working environment
• Continuous training

Interested parties are invited to submit their application to have the opportunity to work in a pleasant and supportive environment, in a steadily growing company within the hotel industry.

All submitted applications and information will be examined under conditions of absolute confidentiality and in accordance with the General Data Protection Regulation (GDPR).