Mail Supervisor

Details :

• Salary up to $4,000
• Mon-Fri, 8.30AM - 6PM
• Location: Central (Raffles)
• Performance Bonus

Job Scope :

• Lead and manage the mailroom team, ensuring smooth daily operations and adherence to SOPs and company guidelines.
• Provide guidance to team members and maintain high standards of accuracy, efficiency, and customer service.
• Handle daily client communications, enquiries, feedback, and operational issues, escalating matters when required.
• Perform mail collection, sorting, security screening, franking, and distribution.
• Coordinate incoming and outgoing local and international courier items.
• Prepare daily/monthly operational reports and ensure documents are processed accurately and within stipulated timelines.
• Monitor mailroom cleanliness, security, and compliance with company policies and procedures.
• Maintain good working relationships with internal and external stakeholders at all levels.
• Handle and move items within the client’s premises when required.
• Perform other duties as assigned by management.

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