Bilingual Call Center Executive - 100 Bilingual Executive

Job Description:

At Zamora Live, we are looking for a Bilingual Call Center Agent to join our customer service team. Your main responsibility will be to manage incoming calls, offering quality service to our customers. You must be able to resolve their inquiries and problems effectively and kindly, guaranteeing a satisfactory experience for the customer. As a bilingual agent, it will be fundamental that you have an advanced command of English, as part of your work will involve assisting customers who speak this language. The work will be performed in person at our facilities. If you have previous experience in a call center environment and are passionate about customer service, this opportunity could be ideal for you.

Requirements

• Minimum high school diploma, ideally a bachelor's degree in Business Administration, IT, Marketing, or related areas.
• Experience in Call Center and customer service,
• Verbal and written communication skills.
• Proficiency in customer service management tools and software.

We Offer

• Salary of $12,500.00 gross monthly.
• Shift rotation, including Saturdays and Sundays
• Opportunities for growth and professional development within the company.
• Excellent work environment

If you meet the requirements and are interested in being part of our team, do not hesitate to apply.

Job type: Full-time, Indefinite period

Language: English (Mandatory)

Workplace: On-site job.

-Requirements-

• Minimum education: Upper secondary education - General High School
• 1 year of experience
• Languages: English
• Age: between 20 and 40 years old