Store Director
Your tasks
An exceptional opportunity has arisen for a Luxury Retail Store Director / Boutique Manager to lead a flagship luxury watch boutique in Manhattan.
This is more than a traditional store management role. We're looking for a commercially driven leader who can grow the business, develop a loyal client base and strengthen the brand's presence across New York and the wider Tri-State area.
You'll take ownership of the boutique's commercial performance, leading from the front to drive sales, develop VIP relationships and generate new business beyond walk-in traffic.
Key responsibilities include
- Building relationships with VIP clients, watch collectors and high-net-worth individuals.
- Growing a client book through networking, referrals, private appointments and proactive outreach.
- Developing partnerships with luxury businesses and influential contacts across New York.
- Driving sales performance, CRM, clienteling, customer retention and repeat business.
- Creating private events and exclusive client experiences to generate new opportunities.
- Recruiting, coaching and developing a high-performing retail team.
- Bringing the brand's heritage, craftsmanship and watchmaking story to life.
- Overseeing boutique operations, stock management, customer service and retail standards.
Requirements
- Leadership experience in luxury watches, fine jewellery or a comparable premium retail environment.
- Strong knowledge of the New York luxury market, ideally with an established client or industry network.
- A proven track record in sales, business development and commercial performance.
- Experience developing VIP clients, using CRM and driving repeat business.
- Confidence in networking, partnerships, client events and relationship building.
- Strong leadership skills and a hands-on, entrepreneurial approach.
- A genuine passion for watches, craftsmanship and brand storytelling.
Watch industry experience is highly desirable.
What we offer
- $130,000-$160,000 base salary, depending on experience, with flexibility for an exceptional candidate.
- Commission and performance-related bonus potential.
- Strong annual leave options
- Benefits package including medical, dental and vision insurance.
- The opportunity to lead a flagship boutique and contribute directly to the brand's growth in the US market.
How to apply
If you're a commercially minded luxury retail leader ready to take ownership of a growing watch business in New York, we'd welcome a confidential conversation.
Other
Store Director - Luxury Watches Manhattan, New York | $130,000-$160,000 base salary + commission and bonus