Assistant General Manager

Assistant General Manager | Ayr | Leisure Club | Salary up to £35,000 + Generous Bonus

This is an exciting opportunity for an ambitious Assistant General Manager to join a growing sports and leisure club at the heart of the local community. Supporting the Operations Manager, will be able to play a key role in driving an exceptional member experience, going a location with new participants and members and be firmly rooted in your local area!

This is a brilliant role for an Assistant General Manager who can bring with them strong skills from the leisure industry such as customer service, sales & marketing, people management, club operations and then build a business to go further than ever before.

What We're Looking For in our new AGM

• Previous management or supervisory experience within leisure, hospitality, fitness, retail, or a customer-focused environment.
• Strong leadership skills with the ability to motivate and support a high-performing team.
• Commercial awareness and a proactive approach to driving membership growth and revenue.
• A hands-on attitude with the confidence to lead from the front when required.
• A passion for creating vibrant community experiences and delivering outstanding customer service.

What You'll Do as an Assistant General Manager

• Support the General Manager in the day-to-day operation of the club.
• Lead the club in the General Manager's absence, ensuring smooth and effective operations.
• Help drive membership, retention, and secondary revenue opportunities across the business.
• Assist in planning and delivering engaging events, activities, and social programmes for members.
• Coach, develop, and motivate team members to deliver exceptional service standards.
• Create a welcoming environment that encourages participation, community engagement, and repeat visits.
• Monitor operational standards, health & safety, and overall club presentation.
• Support local marketing initiatives and social media activity to increase awareness and engagement.
• Analyse performance and identify opportunities to improve commercial results and member satisfaction.

Join Us:

This is a fantastic opportunity for an experienced Assistant Manager, Duty Manager, Leisure Manager, or aspiring General Manager looking to take the next step in their career. You'll gain exposure to every aspect of club operations while working within a growing and successful business.

BH37350