IT ANALYST

Responsibilities System Design and Implementation:  Develop, deploy, and maintain IT systems that meet organizational needs, including software, hardware, and network solutions. Troubleshooting and Support:  Diagnose and resolve IT issues, providing technical support to employees and ensuring minimal disruption to operations. Data Analysis and Reporting:  Analyze system performance, interpret complex data, and generate reports to inform business decisions Indeed. Project Management:  Participate in IT projects, assess technical impacts, test system modifications, and support deployments and CRM management. CRM and Users' Training:  Provide basic training and guidance to new hire on systems and processes, translating technical information for non-technical users, like CRM, Infotech, YZS App, etc.