manager, accommodation services

Education:

Bachelor's degree.

Work site environment:

Non-smoking.

Work setting:

General office. Real estate management companies.

Budgetary responsibility:

0 - $100,000.

Tasks:

• Develop and implement policies and procedures for daily operations.
• Recruit and hire staff.
• Supervise staff.
• Conduct performance reviews.
• Negotiate with suppliers for the provision of materials and supplies.
• Conduct training sessions.
• Negotiate with clients for the use of facilities.
• Perform front desk duties.
• Prepare budgets and monitor revenues and expenses.
• Implement marketing activities.
• Arrange for and oversee maintenance activities.
• Enforce policies and procedures.
• Address customers' complaints or concerns.
• Assist clients/guests with special needs.
• Develop and implement business plans.
• Establish work schedules.
• Manage events.
• Project management.
• Manage contracts.
• Ensure accuracy and compliance to accounting standards, procedures and internal control.
• Plan budgets and monitor revenues and expenses.
• Resolve complaints and claims .

Supervision:

More than 20 people.

Computer and technology knowledge:

• MS Word.
• Quick Books.
• Central reservation system (CRS).
• MS Access.
• MS Excel.
• MS Office.
• MS Outlook.
• MS PowerPoint.
• MS Windows.
• Google Drive.

Security and safety:

• Basic security clearance.
• Confidential security clearance.

Transportation/travel information:

Public transportation is available.

Work conditions and physical capabilities:

• Fast-paced environment.
• Work under pressure.
• Tight deadlines.
• Attention to detail.
• Combination of sitting, standing, walking.
• Standing for extended periods.
• Large workload.

Personal suitability:

• Client focus.
• Efficient interpersonal skills.
• Excellent oral communication.
• Excellent written communication.
• Flexibility.
• Initiative.
• Team player.

Screening questions:

1. Are you available for shift or on-call work?.
2. Are you available to start on the date listed in the job posting?.
3. Are you currently a student?.
4. Do you have experience working in this field?.
5. Do you have the equipment you need to work from home (like internet and a workspace)?.
6. Do you have the required certifications listed in the job posting?.
7. Do you meet the language requirements listed in the job posting for the position (English or French)?.

Employment terms options:

• Early morning.
• Evening.
• Shift.
• Morning.

Experience:

5 years or more.

Employment terms options:

• On call.
• To be determined.
• Day.
• Weekend.

Workplace information:

Hybrid.

Other benefits:

• Other benefits.
• Team building opportunities.
• Parking available.