Customer Repairs Agent

About the company

We are working with a local housing association which requires a Customer Service Adviser who will communicate with tenants and schedule and prioritise repairs to their properties in line with regulations and procedures.

Your tasks

• Deal with enquiries through different formats
• Triage the repairs based on priority and seriousness
• Liaise with tenants and maintenance to ensure the work is scheduled and completed in line with legislation

Requirements

This is a role where an understanding of social housing would be beneficial, this is a role where good communication and organisation is essential and an understanding of housing legislation would be advantageous. THIS IS AN ONSITE ROLE.

What we offer

• Role until the end of the year
• Potential for extension
• Immediate start available
• Based in Cardiff
• 35 hours a week

How to apply

To Apply Please submit your updated CV demonstrating how you meet the key responsibilities and I can provide further information. This is a role that will utilise your social housing background and legislation knowledge.

Other

Customer Repairs Agent- Cardiff - 6 Weeks -£16.72per hour IMMEDIATE START