Production & Back Office Assistant - Group Tourism (M/F)
Yevents, a tour operator specializing in group tourism (BtoB), is looking for a Production and Back Office Assistant for Group Tourism to actively support the sales representative in developing the agency's turnover. Working in close collaboration with the sales representative, you will actively participate in the design of themed stays, weekends, and day trips, whether in France or at medium and long-haul destinations, within our office. You will be responsible for creating quotes, managing reservations, and coordinating pre-departure preparations for clients such as CSEs and associations.
MISSIONS:
Production
- Management of options & commitment dates
- Development of new products
- Relationship with our providers worldwide
- Participation in expanding our provider database
- Assistance in the creation of our brochures
Back Office Technical
- Assistance in drafting client contracts
- Technical management of files (availability, reservations, confirmation, etc.)
- Administrative management (verification of formalities, and monitoring of rooming lists)
- Participation in the preparation of quotes and commercial proposals: construction of programs, costing of services, profitability calculation, and formatting of offers
- Creation of travel booklets and kits (summons, guides, etc.)
- Verification of provider invoices
- Preparation of pro-forma invoices
- Monitoring of client/provider payments
- Ensuring rigorous follow-up of travel files, from design to group departure, while ensuring the reliability of information, respect for deadlines, and good coordination with various stakeholders
SEARCH PROFILE:
- Education: BTS Tourisme or experience in the tourism sector
- Skills:
o Mastery of office tools (Word, Excel, etc.) o Comfortable communicating in English, both written and oral (mastery of other languages is a plus) o Knowledge of GDS Sabre would be an asset
- Qualities:
o Great rigor, sense of organization, and attention to detail, with a capacity to control and ensure the reliability of processed information o Ability to manage multiple files simultaneously, prioritize tasks, and meet deadlines o Commitment to customer satisfaction, leaving nothing to chance o Enjoys teamwork and knows how to collaborate closely with the sales representative to achieve common goals o Sense of responsibility, initiative, and ability to work autonomously while collaborating closely with the sales team
ADVANTAGES AND PROSPECTS
- Quarterly bonus rewarding personal investment
- Annual participation in company results
CONDITIONS Remuneration: Between 21K and 26K annually depending on profile and experience + incentives, bonuses, and annual participation
If you are ready to invest yourself within a recognized agency and contribute to the development of our activity as a team, send us your application!