Customer service assistant / executive
Job description
- Prepare shipping documents such as Bills of Lading, arrival notice, declare import and export permit
- Liaise with Customer for their shipment
- Check rates and negotiate with carriers
- Communicate with overseas agents for shipments
- Prepare job instructions to haulier and Transport Dept
- Update customer inventory in our warehouse
- Send tally sheets to customers after shipment arrived and unstuffed in our warehouse
- Prepare Warehouse release order for cargo release or pick up by Customer from our warehouse
- Prepare invoice to bill customers
- Any others duties assigned by management
- Knowledge of excel, google sheet would be advantage
- Knowledge of sysfreight is added advantage.