Frontliner

Your tasks

• Greet and welcome clients in a warm and professional manner.
• Manage client appointments, including scheduling, rescheduling, and confirming bookings.
• Answer phone calls, respond to emails/WhatsApp, and handle client inquiries promptly and courteously.
• Maintain client records and ensure accurate data entry into the clinic’s management system.
• Process payments, manage invoices, and handle other billing-related tasks.
• Assist with administrative duties such as filing, photocopying, and ordering office supplies.
• Coordinate with staff to ensure seamless service delivery and client satisfaction.
• Maintain a clean and organized reception area.
• Assist with marketing and promotional activities as needed.
• Handle any other duties as assigned by the management.

Requirements

• High school diploma or equivalent; additional qualifications in office administration are a plus.
• Proven experience as a receptionist, administrative assistant, or in a similar role, preferably in a beauty clinic.
• Excellent verbal and written communication skills.
• Proficiency in Microsoft Office Suite and familiarity with scheduling and management software.
• Strong organizational skills and attention to detail.
• Ability to multitask and prioritize tasks in a fast-paced environment.
• Friendly and professional demeanor with strong customer service skills.
• Well-groomed and professional appearance.
• Ability to work flexible hours, including evenings and weekends if required.

Other

FRONTLINER 📍 Location: South Jakarta