Officer, Technical Support/Technician

PRIMARY DUTIES AND RESPONSIBILITIES

1. Be responsible for supporting day-to-day operations for providing technical assistance with equipment operation.
2. To perform below equipment testing and auditing check.

• Computer
• iPhone
• MacBook
• Router

1. Responsible for all technical issues/escalation (e.g., repair keyboard, PC/laptops)
2. Perform specimen handling, control and tracking functions to identify and troubleshoot defective materials.
3. Ensuring all inspection procedures perform is comply with client’s standard of procedure and completed within the timeline assign.
4. Records and report equipment failure discovered during the preventive maintenance cycle
5. Be the main contact point with internal and external stakeholders
6. Assist in the evaluation of new or modified techniques when required.
7. Performs other job-related functions as and when required by superior.

JOB REQUIREMENTS

• Candidate must possess least Degree and above preferably in digital systems and computer Engineering.
• Knowledge of R2, Responsible Recycling for E-Waste.
• Advantage knowledge of Life Cycle for personal computer.
• At least 3 years of working experience in the logistic / 3PL / Supply Chain is required for this position.
• Proficient with computer function and SAP knowledge.
• Meticulous, detail-oriented, organized and able to prioritize tasks.
• Ability to work independently with minimum supervision, multitask and work well in a fast pace’s environment.
• Positive customer service skills with an ability to communicate eloquently and effectively.